Frequently Asked Questions

We offer five core services: Connectivity Cost Optimization, Technology Stack Modernization, Carrier Strategy & Negotiation, Platform Integration & Management, and Custom Connectivity Solutions. Each service can be engaged independently or combined for comprehensive connectivity transformation.

We work with any technology company that uses cellular connectivity for IoT or M2M applications. Our clients span logistics, agriculture, smart cities, healthcare, manufacturing, and more. Our expertise is in the connectivity layer, which applies across industries.

We work with companies of all sizes, from startups with a few thousand devices to enterprises with millions of connected endpoints. Our boutique approach means personalized service regardless of company size, while our enterprise capabilities handle large-scale deployments.

Our pricing is project-based and depends on scope, complexity, and engagement duration. We offer flexible engagement models including fixed-price projects, monthly retainers, and success-based pricing. Contact us for a custom quote based on your specific needs.

Yes, for cost optimization projects, we can structure pricing based on achieved savings. This aligns our incentives with your results and demonstrates our confidence in delivering measurable ROI.

While we work with companies of all sizes, our services are most cost-effective for companies with at least 1,000 connected devices or $10,000+ in monthly connectivity costs. For smaller deployments, we offer consultation packages to help you plan for growth.

Initial assessments and audits typically take 2-4 weeks. Full optimization projects range from 1-3 months depending on complexity. We prioritize quick wins early in the engagement so you start seeing results within weeks, not months.

To begin, we need visibility into your current connectivity costs, usage patterns, carrier contracts, and device deployment details. We provide a detailed checklist during our initial consultation to ensure we have everything needed for an accurate assessment.

For platform integration and management services, we may need limited access to your connectivity management platforms or APIs. We follow strict security protocols and can work within your security requirements. For cost optimization and strategy services, we typically work with exported data and reports.

We can support negotiations in several ways: providing market intelligence and rate benchmarks, developing negotiation strategies, coaching your team, or representing you directly in discussions. The approach depends on your preference and internal capabilities.

We work with all major carriers worldwide including AT&T, Verizon, T-Mobile, Telus, Rogers, Telcel, Claro, Telefónica, and many others. We also work with MVNOs and connectivity platforms like Twilio, Hologram, and Soracom.

Yes, we support global deployments. We have expertise across multiple regions and can help you optimize connectivity worldwide. We also work with global connectivity platforms that simplify multi-region management.

Platform recommendations depend on your specific needs, scale, and technical requirements. We have experience with major platforms including Twilio Super SIM, Hologram, Soracom, Emnify, and carrier-native platforms. We provide unbiased recommendations based on your use case.

Our clients typically see 20-40% reduction in connectivity costs within the first year. Actual savings depend on your current rates, usage patterns, and optimization opportunities. We provide a detailed savings projection during the initial assessment.

You'll see initial results within weeks. Quick wins like rate optimizations and usage pattern adjustments can be implemented immediately. Larger changes like carrier transitions or platform migrations take longer but are phased to minimize disruption.

Yes, we offer ongoing support through monthly retainers or on-demand consulting. Many clients engage us for quarterly reviews to ensure continued optimization as their deployments grow and market conditions change.

We're building our public case study library. During the sales process, we can provide references from similar engagements (with client permission) and share anonymized results from comparable projects.